I.Delivery
A shipment can be made by MUGBEES.com by using one of the following carrier services – USPS, FedEx, and UPS – and come with delivery confirmation or registration or tracking number for every shipment. You can choose from free standard shipping (for U.S. purchases only and the standard shipping is to be determined by MUGBEES.com), USPS priority shipping, and UPS shipping. USPS and UPS are our primary domestic and international shipping; we may also ship locally and internationally by using FedEx.
MUGBEES.com decides the proper and cost-efficient shipping method when free standard shipping (for U.S. purchases only) applies. Your order is important to us! We carefully inspect and pack every item to ensure your satisfaction. MUGBEES.com aims to provide same-day shipping. However, a 1 business day processing time for all orders applies before shipping. MUGBEES.com may or may not be able to process shipping during weekends (Saturdays and Sundays).
Free Standard Shipping in the U.S.
Our products come with free standard shipping for purchases within the U.S. (note: Free shipping applies in U.S. only). The free shipping method is to be determined by MUGBEES.com based on cost efficiency. Buyers can choose from other shipping methods, which require delivery payment. Shipping cost applies to any shipment method to all other countries outside the U.S.
International Buyers, Please Note:
Import duties, taxes, and charges ARE NOT included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Other Main Shipping Options
| Service | Locations | Estimated Delivery Time |
| USPS Priority Mail | All of U.S.A | 3-5 Business Days Monday – Saturday |
| USPS Priority Express | All of U.S.A | 2 Business days Monday – Saturday |
| USPS First Class International | Out of U.S.A Delivery | 10 – 21 Business Days (Varies by Destination) Monday – Friday |
| USPS Priority International | Out of U.S.A Delivery | 6-14 Business days Monday – Friday |
| UPS Ground | All of U.S.A. Home Address Delivery Only | 3-6 Business days Monday – Friday |
| UPS 2-Day | All of U.S.A. Home Address Delivery | 2 Business Days Monday – Friday |
| UPS Ground Canada Mexico | Out of U.S.A. Delivery | 5-12 Business Days (Varies By Destination) Monday – Friday |
| UPS International | Out of U.S.A Delivery – Most Countries | 3-14 Business Days (Varies By Destination) Monday – Friday |
II.Return
Your order is important to us! We carefully inspect and pack every item to ensure your satisfaction.
All sales are final. MUGBEES.com does not offer return for any reason other than damage during shipping or item/items being defective when received. If you received a defective or damaged item or items, take pictures of the damaged item or items and packaging to help us with your claim. You are also required to return the damaged item for verification. If we verified that you received a defective or damaged item or items, MUGBEES.com will also be responsible for return shipping charges as determined beforehand. Otherwise, the buyer bears all the costs.
Email us at support@mugbees.com before making a return. Or, log into your account and process your return. Create your account – if you have not done so – to make it easy to track your purchase, see order history in addition to process return. For purposes of shipping items back to us, please try to save the original packing materials.
Thank you for visiting or buying your merchandise from MUGBEES.com